Wesley Stephen
One more of the activities for our recently held family reunion was a casual bike ride in Stone Mountain Park. I was in charge of planning and coordinating this activity. During my Google search of bike rental facilities in the Atlanta area, I was pleasantly surprised to find a bike shop literally a few yards away from the entrance to the Park. From my initial contact, by phone, with the staff in late May 2017 to arriving at the bike shop, being fitted on the bikes, tips on safe riding, and returning to the shop after the ride, my group and I received nothing but superb customer service from each staff member. Preston, in particular, ptovided is with outstanding customer service.
Sincerely,
Again, thank you Preston and the entire Aztec team.
Amazing shop but most of all, amazing people working in there. Chris and his staff are super duper. They will tell you exactly what your bike needs without pressure to pay for unnecessary work (unless you tell them you are looking to improve something on your bike). They also have the best prices for service I've seen in the metro Atlanta area.
On behalf of the Stephen family, I want to express our sincere gratitude to Preston and the staff at Aztec for their friendliness and for making our casual bike ride a wonderful and memorable experience for all seven of us. In truth, this is what outstanding customer service should always look like.
Love this place! The staff is top ten helpful super fantastic nice and gigantic knowledgeable! Don't go anywhere else get your Bike here :) Teari
On the afternoon of Sunday July 30, 2017, my group of seven adults, of varying riding abilities, arrived for our appointment. We were met by Preston who welcomed us and immediately began selecting the bikes based on our height and level of comfort. After we were all fitted and our helmets were properly adjusted, we were given tips riding and safety tips. Seeing that several of us were a bit nervous about handling our bikes, the staff gave is tips, including proper pedaling, shifting gears, and braking. It was also very assuring when Preston offered to ride along and coach one member of our group who was struggling with handling her bike. In fact, he stayed with her for the duration of the ride. Towards the end of the ride, with much credit to Preston, she showed marked improvement and confidence in her bike handling abilities.
Chris was very helpful. Adjusted the seat on the bike and helping with the route that I was going to ride today. He also suggested Sweet Potato Cafe - fried green tomatoes were wonderful!
Been here a couple of times for spokes to fix my wheel. Both times they were over the top friendly and helpful. They charged a very fair price and once even threw in an extra spoke in case one wasn't the right size. Can't recommend them enough.
Aztec Cycles is a US Bicycle Store based in Stone Mountain, Georgia. Aztec Cycles is located at 901 Main St, Stone Mountain, GA 30083, USA.
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